Clarion Hotel And Aqua Lagoon Waterpark - West Springfield

1080 Riverdale Street, West Springfield, United States  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Clarion Hotel And Aqua Lagoon Waterpark - West Springfield

Wi-Fi
Parking
Luggage storage
24-hour
No Smoking

Non-smoking rooms

Overview

The 3-star Clarion Hotel And Aqua Lagoon Waterpark boasts close proximity to Mass Mutual Center, The Big E and The Quadrangle just 4.8 km away.

The city center is 30 minute walking distance from the hotel.

A local bus stop lies within 350 meters away. The hotel is located within 25 km distance of Bradley International airport.

Rooms

Non-smoking rooms at Clarion Hotel And Aqua Lagoon Waterpark are equipped with heating, a writing desk, a microwave, an iron with ironing board and Wi-Fi. They also feature en suite bathrooms fitted with a bathtub, a hairdryer and a shower.

Eat & Drink

Serving both food and drinks, North Garden and Chili's Grill & Bar are situated around 250 meters from the property.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   262.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi

Room view

  • Park view

Room facilities

  • Wi-Fi in rooms
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Pets

  • Pets are not allowed.

How to reach hotel

hotel Clarion Hotel And Aqua Lagoon Waterpark - West Springfield West Springfield location
Show big map »

Hotel Address:

1080 Riverdale Street, West Springfield, United States

Get directions
City Center
  • West Springfield
    3.1 km
Airports
  • Bus stop
    100 m
Restaurants
  • Cal's Wood-Fired Grill & Bar (cuisine: American, Continental)
    90 m
  • Longhorn Steakhouse
    50 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    262

Rooms and availability

Clarion Hotel And Aqua Lagoon Waterpark photos Room
Double Room
Park view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Free internet access
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Ergonomic chair
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Wake up service
Room Description:

Twin room with child extra bed (3-12 yrs)

Tower Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Coffee/tea maker
  • Refrigerator
Room Description:

Twin room with child extra bed (3-12 yrs)

First-Floor Twin Room
Park view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

Twin room with child extra bed (3-12 yrs)

Tower King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Double room

Triple Room
Park view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

Tower Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

First Floor Triple Room
Park view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

Quadruple Room
Park view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • + More
  • General:Free internet access
  • Facilities for disabled
  • Dining:Microwave
  • Refrigerator
Tower Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Coffee/tea maker
  • Refrigerator
First Floor Quadruple Room
Park view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator

Clarion Hotel And Aqua Lagoon Waterpark Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Popular areas

  • City Center3.0 km

Amusement

  • Showcase Cinemas600 m

Museums

  • Day House3.2 km

Parks

  • Town Recreation3.1 km

Universities, Institutes

  • Western Mass Precision Inst1.3 km
  • Kay Harvey Hairdressing Acad3.1 km

Local attractions

  • Pan African Historical Museum U.S.A.4.4 km
    1500 Main St., Springfield
  • Springfield Science Museum4.5 km
    220 State St., Springfield
  • George Walter Vincent Smith Art Museum4.6 km
    220 State Street, Springfield
  • The Big E4.6 km
    1305 Memorial Avenue, West Springfield
  • Springfield Museums4.6 km
    21 Edwards Street, Springfield

Restaurants nearby

  • Cal's Wood-Fired Grill & Bar90 m

    Address: 1068 Riverdale Street
    Phone: (413) 827-9353

    68% likes this, based on 153 reviews
    Cuisine: American, Continental
    Price Range: CAD 15 - CAD 33

  • Toyko Asian Cuisine80 m

    Address: 1152 Riverdale Road

    75% likes this, based on 41 reviews

  • 99 Restaurant120 m

    Address: 1053 Riverdale Street
    Phone: 413-858-1995

    71% likes this, based on 32 reviews

  • Longhorn Steakhouse50 m

    Address: 1105 Riverdale St
    Phone: 413-747-8500

    67% likes this, based on 42 reviews

  • D'angelo Sandwich Shop80 m

    Address: 1067 Riverdale St
    Phone: 413-737-6796

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    262
Hotels nearby
Days Inn Holyoke
2 stars
9 km
Wilbraham Inn
3 stars
13 km
Hotel Northampton
3 stars
21 km
Knights Inn Hadley
2 stars
24 km
Comfort Inn Hadley
2 stars
25 km
Econo Lodge Hadley
2 stars
26 km

Clarion Hotel And Aqua Lagoon Waterpark Reviews

Guest reviews are submitted by our customers after their stay at Clarion Hotel And Aqua Lagoon Waterpark

Average guest rating

5.8out of 10
Guest rating
Based on 20 reviews

Guest reviews

  • Group of friends
    9.2

    clean and friendly

  • Single
    2.8

    The bed was comfortable.

    It smelled like stale cigarettes. No a/c in the weight room and the clocks were either not working or wrong. Only about 5 channels came in clear on the television.

  • Family with children
    5.0

    The staff really tried to make our stay better. They were very helpful.

    The rooms were very dingy and appeared dirty. The first room smelled of cigarettes even though it was a nonsmoking room. The next four rooms had no telephone service. Finally the fifth room was decent. The elevator sounded like it was about to breakdown and the lock on the outside hotel door was broken and didn't even require a key. I will not stay at this hotel again!

  • Older travelers
    4.6

    Room had crumbled cookies upon entry. During the night it became unccomtible warm and the hair dryer did not work. When we voiced our concern on Sunday morning we were told the manager would be in on Tuesday.

  • Family with children
    5.0

    Nice pool

    Smell of moisture in the room, breakfast very ordinary, I would notgo back to this Hotel

  • Family with children
    2.8

    The thing I liked best was leaving !!! And taking a shower at my next destination. And throwing out the clothes I wore there and to bed.... Yes I threw out my clothes.

    Not sure how you can say what you didn't like without it sounding like a complaint? I didn't like how this hotel was down a creppy little side street that hadn't appeared to have been paved in a million years. The first warning sign should have been all the weeds and unkept garden beds. Weeds everywhere. Growing out of the cracks in the parking lot. I should have known also when there were about 3 cars in the lot. Our first room was filthy, smelt, had clear water damage and the beds didn't look like the sheets had been changed. Dust everywhere. We were moved to a new room that was only slightly better. Though the tv clicker didn't work and when I asked for a new one, was told that would be a really long time. So I went down to the desk to get one and was given batteries, which did do the trick. Back in the room I find only get about 8 channels...hmmmm odd? When I called the front desk asking what is the movie channel and how do I access it? She said, "Oh, that room doesn't get movies." Was told if I wanted to move (again) I could get a room with movies...It was a non smoking room, but smelt like smoke since it appears everyone would go outside below us and smoke at some back entrance. So, it ended up smelling like smoke. The continental breakfast looked uneatable, and the room they were serving it in had that same rank, dirty feel that the whole hotel had... The online photos are increidbly misleading. My daughter said, at least it will make camp seem like a 5 star hotel. Rip off...

  • Couple
    2.8

    I didn't like anything about the hotel. It was filthy, our room stank of smoke and body odour. The website is entirely misleading. My estimatiol of the Clarion group has taken a severe drop. Never again.

    As above. Location was terrible, staff unhelpful & room was unclean. Thanks for the Home Depot across the road who sell Febreeze.

  • Older travelers
    6.2

    Staff was professional and helpful. Large room and bath in "Executive Area." Good breakfast buffet. Cleanliness was good enough considering the hotels age and seeming neglect. Bed was comfortable and tv was good.

    Hotel needs upgrading. It was "sad." Lighting in bathroom so bad that I could not put on makeup. Also could not use daylight because curtains would not open. Heat could not be adjusted easily and we were cold during night. Could not use hair dryer--would not work on high. We were traveling to a family event and the ironing board was so rickety and the cover so stained that I was hesitant to put our good clothes on it. Same for very cheap and barely useable iron.

  • Older travelers
    3.4

    The room was not clean. There was a tear in the curtain, there was a stain on the comforter, there were cob webs on the sprinklers on the ceiling. The bathroom was the worst part, though. The floor of the shower was slippery, the shower head was slimey and the entire place needed to be updated. The ice machine was also broken as was the gate to the parking area.

  • Family with children
    4.4

    Close to NBA Hall of Fame.

    Everything else. It was by far the worst hotel I have ever stayed at. FILTHY !

  • Family with children
    6.2

    It was convenient to many restaurants. The room was comfortable enough - again - needing the updating. Good internet access, swimming pool was nice. Staff helpful.

    The facilities themselves seemd run down. We could imagine that at one time it must have been a really nice place and with some maintenance and remodelling it could be once again. Small choice of tv channels.

  • Family with children
    7.8

    I checked in on Fri, 7/6 around 7:00pm. The front desk manager (a woman) was wonderful! There was a mix up with our reservation and she handled it in a very professional manner. She was calm, which kept me calm. She said it would be fixed and it was. She gave me the feeling that everything would be ok. Thank you :)

  • Older travelers
    6.6

    The physical site is in need of upgrading. The parking lot is poorly maintained. The surrounding grounds were overgrown. There is a security gate to the parking lot which is clearly non-functional. The card-access lock for entry was not operational so anyone could enter the building.... This is obviously not a "high rent" location, but having non-functioning security measures is unnerving. Suggest they either be fixed or removed.

  • Older travelers
    6.6

    location

    the landscaping was poor....overall the facility is ok but outdated....it needs a good make-over

  • Family with children
    7.4

    It suited my need for a place close to the location I needed

    Some of the common areas could be updated

How to reach hotel

hotel Clarion Hotel And Aqua Lagoon Waterpark - West Springfield West Springfield location
Show big map »

Hotel Address:

1080 Riverdale Street, West Springfield, United States

Get directions
City Center
  • West Springfield
    3.1 km
Airports
  • Bus stop
    100 m
Restaurants
  • Cal's Wood-Fired Grill & Bar (cuisine: American, Continental)
    90 m
  • Longhorn Steakhouse
    50 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    262