Clarion Hotel And Aqua Lagoon Waterpark - West Springfield

1080 Riverdale Street, West Springfield, United States  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Clarion Hotel And Aqua Lagoon Waterpark - West Springfield

Wi-Fi
Parking
Luggage storage
24-hour
No Smoking

Non-smoking rooms

Overview

The 3-star Clarion Hotel And Aqua Lagoon Waterpark boasts close proximity to Mass Mutual Center, The Big E and The Quadrangle just 4.8 km away.

The city center is 30 minute walking distance from the hotel.

A local bus stop lies within 350 meters away. The hotel is located within 25 km distance of Bradley International airport.

Rooms

Non-smoking rooms at Clarion Hotel And Aqua Lagoon Waterpark are equipped with heating, a writing desk, a microwave, an iron with ironing board and Wi-Fi. They also feature en suite bathrooms fitted with a bathtub, a hairdryer and a shower.

Eat & Drink

Serving both food and drinks, North Garden and Chili's Grill & Bar are situated around 250 meters from the property.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   262.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Wi-Fi

Room view

  • Park view

Room facilities

  • Wi-Fi in rooms
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Pets

  • Pets are not allowed.

How to reach hotel

hotel Clarion Hotel And Aqua Lagoon Waterpark - West Springfield West Springfield location
Show big map »

Hotel Address:

1080 Riverdale Street, West Springfield, United States

Get directions
City Center
  • West Springfield
    3.2 km
Airports
  • Bus stop
    300 m
Restaurants
  • North Garden (cuisine: Chinese)
    210 m
  • Cal's Wood-Fired Grill & Bar (cuisine: American, Continental)
    300 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    262

Rooms and availability

Clarion Hotel And Aqua Lagoon Waterpark photos Room
Tower Double Room
Bed type: King-size bed or Double beds
Check Prices
  • Air conditioning
— Less information+ More information

Double room

Room facilities
    Clarion Hotel And Aqua Lagoon Waterpark photos Room
    Single Room
    Bed type: King-size bed or Double beds or Double bed or Twin beds
    Check Prices
    • Air conditioning
    — Less information+ More information

    Single room

    Room facilities
      Clarion Hotel And Aqua Lagoon Waterpark photos Room
      First-Floor Double Room
      Bed type: King-size bed or Double beds
      Check Prices
      • Air conditioning
      — Less information+ More information

      Double room

      Room facilities
        Clarion Hotel And Aqua Lagoon Waterpark photos Room
        First Floor King Room
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        — Less information+ More information

        Double room

        Room facilities
          Clarion Hotel And Aqua Lagoon Waterpark photos Room
          Tower King Room
          Bed type: King-size bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Double room

          Room facilities
            Twin Room for Single Use
            Bed type: Double beds
            Check Prices
            — Less information+ More information

            Twin room sole use

            First Floor Twin Room for Single Use
            Bed type: Double beds
            Check Prices
            — Less information+ More information

            Twin room sole use

            Tower Twin Room for Single Use
            Bed type: Double beds
            Check Prices
            — Less information+ More information

            Twin room sole use

            Clarion Hotel And Aqua Lagoon Waterpark photos Room
            Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            • Air conditioning
            — Less information+ More information

            Triple room

            Room facilities
              Clarion Hotel And Aqua Lagoon Waterpark photos Room
              Tower Triple Room
              Bed type: Sleeping arrangements for 3 persons
              Check Prices
              • Air conditioning
              — Less information+ More information

              Triple room

              Room facilities
                Clarion Hotel And Aqua Lagoon Waterpark photos Room
                First Floor Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Check Prices
                • Air conditioning
                — Less information+ More information

                Triple room

                Room facilities
                  Quadruple Room
                  Bed type: Sleeping arrangements for 4 persons
                  Check Prices
                  — Less information+ More information
                  Tower Quadruple Room
                  Bed type: Sleeping arrangements for 4 persons
                  Check Prices
                  — Less information+ More information
                  First Floor Quadruple Room
                  Bed type: Sleeping arrangements for 4 persons
                  Check Prices
                  — Less information+ More information

                  How to reach hotel

                  hotel Clarion Hotel And Aqua Lagoon Waterpark - West Springfield West Springfield location
                  Show big map »

                  Hotel Address:

                  1080 Riverdale Street, West Springfield, United States

                  Get directions
                  City Center
                  • West Springfield
                    3.2 km
                  Airports
                  • Bus stop
                    300 m
                  Restaurants
                  • North Garden (cuisine: Chinese)
                    210 m
                  • Cal's Wood-Fired Grill & Bar (cuisine: American, Continental)
                    300 m
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  11 am
                  • Number of rooms:
                    262

                  Clarion Hotel And Aqua Lagoon Waterpark Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Popular areas

                  • City Center - 3.1 km

                  Places of interest

                  • The Big E - 4.6 km

                  Amusement

                  • Showcase Cinemas - 700 m

                  Museums

                  • Day House - 3.3 km
                  • Storrowton Village Museum Libr - 4.6 km

                  Parks

                  • Town Recreation - 3.2 km

                  Universities, Institutes

                  • Western Mass Precision Inst - 1.2 km
                  • Kay Harvey Hairdressing Acad - 3.2 km

                  Fairgrounds

                  • Massachusetts State Fairgrounds - 4.6 km

                  Local attractions

                  • The Big E - 4.7 km
                    1305 Memorial Avenue, West Springfield
                  • Springfield Science Museum - 4.7 km
                    220 State St., Springfield
                  • George Walter Vincent Smith Art Museum - 4.8 km
                    220 State Street, Springfield
                  • Pan African Historical Museum U.S.A. - 4.7 km
                    1500 Main St., Springfield
                  • Springfield Museums - 4.8 km
                    21 Edwards Street, Springfield

                  Restaurants nearby

                  • North Garden - 210 m

                    Address: 42 Myron St
                    Phone: (413) 732-0338

                    68% likes this, based on 45 reviews
                    Cuisine: Chinese

                  • Toyko Asian Cuisine - 260 m

                    Address: 1152 Riverdale Road

                    75% likes this, based on 41 reviews

                  • Chili's Grill & Bar - 280 m

                    Address: 1175 Riverdale St
                    Phone: 413-746-8827

                    61% likes this, based on 20 reviews
                    Cuisine: American, Southwestern, Mexican
                    Price Range: CAD 2 - CAD 17

                  • Cal's Wood-Fired Grill & Bar - 300 m

                    Address: 1068 Riverdale Street
                    Phone: (413) 827-9353

                    60% likes this, based on 131 reviews
                    Cuisine: American, Continental
                    Price Range: CAD 17 - CAD 35

                  • Longhorn Steakhouse - 290 m

                    Address: 1105 Riverdale St
                    Phone: 413-747-8500

                    74% likes this, based on 76 reviews

                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  11 am
                  • Number of rooms:
                    262
                  Hotels nearby
                  Days Inn Holyoke
                  2 stars
                  9 km
                  Wilbraham Inn
                  3 stars
                  13 km
                  Enfield Inn
                  2 stars
                  20 km
                  Hotel Northampton
                  3 stars
                  21 km
                  Knights Inn Hadley
                  2 stars
                  24 km
                  Comfort Inn Hadley
                  2 stars
                  25 km
                  Econo Lodge Hadley
                  2 stars
                  26 km

                  Clarion Hotel And Aqua Lagoon Waterpark Reviews

                  Guest reviews are submitted by our customers after their stay at Clarion Hotel And Aqua Lagoon Waterpark

                  Average guest rating

                  5.8out of 10
                  Guest rating
                  Based on 20 reviews

                  Guest reviews

                  • Group of friends
                    9.2

                    clean and friendly

                  • Single
                    2.8

                    The bed was comfortable.

                    It smelled like stale cigarettes. No a/c in the weight room and the clocks were either not working or wrong. Only about 5 channels came in clear on the television.

                  • Family with children
                    5.0

                    The staff really tried to make our stay better. They were very helpful.

                    The rooms were very dingy and appeared dirty. The first room smelled of cigarettes even though it was a nonsmoking room. The next four rooms had no telephone service. Finally the fifth room was decent. The elevator sounded like it was about to breakdown and the lock on the outside hotel door was broken and didn't even require a key. I will not stay at this hotel again!

                  • Older travelers
                    4.6

                    Room had crumbled cookies upon entry. During the night it became unccomtible warm and the hair dryer did not work. When we voiced our concern on Sunday morning we were told the manager would be in on Tuesday.

                  • Family with children
                    5.0

                    Nice pool

                    Smell of moisture in the room, breakfast very ordinary, I would notgo back to this Hotel

                  • Family with children
                    2.8

                    The thing I liked best was leaving !!! And taking a shower at my next destination. And throwing out the clothes I wore there and to bed.... Yes I threw out my clothes.

                    Not sure how you can say what you didn't like without it sounding like a complaint? I didn't like how this hotel was down a creppy little side street that hadn't appeared to have been paved in a million years. The first warning sign should have been all the weeds and unkept garden beds. Weeds everywhere. Growing out of the cracks in the parking lot. I should have known also when there were about 3 cars in the lot. Our first room was filthy, smelt, had clear water damage and the beds didn't look like the sheets had been changed. Dust everywhere. We were moved to a new room that was only slightly better. Though the tv clicker didn't work and when I asked for a new one, was told that would be a really long time. So I went down to the desk to get one and was given batteries, which did do the trick. Back in the room I find only get about 8 channels...hmmmm odd? When I called the front desk asking what is the movie channel and how do I access it? She said, "Oh, that room doesn't get movies." Was told if I wanted to move (again) I could get a room with movies...It was a non smoking room, but smelt like smoke since it appears everyone would go outside below us and smoke at some back entrance. So, it ended up smelling like smoke. The continental breakfast looked uneatable, and the room they were serving it in had that same rank, dirty feel that the whole hotel had... The online photos are increidbly misleading. My daughter said, at least it will make camp seem like a 5 star hotel. Rip off...

                  • Couple
                    2.8

                    I didn't like anything about the hotel. It was filthy, our room stank of smoke and body odour. The website is entirely misleading. My estimatiol of the Clarion group has taken a severe drop. Never again.

                    As above. Location was terrible, staff unhelpful & room was unclean. Thanks for the Home Depot across the road who sell Febreeze.

                  • Older travelers
                    6.2

                    Staff was professional and helpful. Large room and bath in "Executive Area." Good breakfast buffet. Cleanliness was good enough considering the hotels age and seeming neglect. Bed was comfortable and tv was good.

                    Hotel needs upgrading. It was "sad." Lighting in bathroom so bad that I could not put on makeup. Also could not use daylight because curtains would not open. Heat could not be adjusted easily and we were cold during night. Could not use hair dryer--would not work on high. We were traveling to a family event and the ironing board was so rickety and the cover so stained that I was hesitant to put our good clothes on it. Same for very cheap and barely useable iron.

                  • Older travelers
                    3.4

                    The room was not clean. There was a tear in the curtain, there was a stain on the comforter, there were cob webs on the sprinklers on the ceiling. The bathroom was the worst part, though. The floor of the shower was slippery, the shower head was slimey and the entire place needed to be updated. The ice machine was also broken as was the gate to the parking area.

                  • Family with children
                    4.4

                    Close to NBA Hall of Fame.

                    Everything else. It was by far the worst hotel I have ever stayed at. FILTHY !

                  • Family with children
                    6.2

                    It was convenient to many restaurants. The room was comfortable enough - again - needing the updating. Good internet access, swimming pool was nice. Staff helpful.

                    The facilities themselves seemd run down. We could imagine that at one time it must have been a really nice place and with some maintenance and remodelling it could be once again. Small choice of tv channels.

                  • Family with children
                    7.8

                    I checked in on Fri, 7/6 around 7:00pm. The front desk manager (a woman) was wonderful! There was a mix up with our reservation and she handled it in a very professional manner. She was calm, which kept me calm. She said it would be fixed and it was. She gave me the feeling that everything would be ok. Thank you :)

                  • Older travelers
                    6.6

                    The physical site is in need of upgrading. The parking lot is poorly maintained. The surrounding grounds were overgrown. There is a security gate to the parking lot which is clearly non-functional. The card-access lock for entry was not operational so anyone could enter the building.... This is obviously not a "high rent" location, but having non-functioning security measures is unnerving. Suggest they either be fixed or removed.

                  • Older travelers
                    6.6

                    location

                    the landscaping was poor....overall the facility is ok but outdated....it needs a good make-over

                  • Family with children
                    7.4

                    It suited my need for a place close to the location I needed

                    Some of the common areas could be updated

                  How to reach hotel

                  hotel Clarion Hotel And Aqua Lagoon Waterpark - West Springfield West Springfield location
                  Show big map »

                  Hotel Address:

                  1080 Riverdale Street, West Springfield, United States

                  Get directions
                  City Center
                  • West Springfield
                    3.2 km
                  Airports
                  • Bus stop
                    300 m
                  Restaurants
                  • North Garden (cuisine: Chinese)
                    210 m
                  • Cal's Wood-Fired Grill & Bar (cuisine: American, Continental)
                    300 m
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  11 am
                  • Number of rooms:
                    262